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 With Virtual Resort Manager, credit card processing is a breeze, both for on-line reservations, and in-house. VRM is fully integrated with two internet payment gateway systems, giving our clients a choice of providers. You choose the credit cards you wish to accept: Master Card, Visa, American Express or Discover.
In addition, you are able to use your present financial institution’s merchant account services, or you may opt to use services provided by the payment gateways. In either event, processing is quick, easy, and fully secure.
The guest’s credit card transaction can be initiated during the on-line (web) reservation process. Credit cards can also be entered directly into your system by your staff, either by keystroke, or by utilizing a simple card swiping device. Cards that have been entered are stored in a completely secure environment tied directly to the reservation itself. Your employees do NOT have direct access to your guest’s credit card numbers (as is the case with some systems), eliminating a significant potential for credit card fraud.
With VRM’s integration, it is possible to perform an “authorize only” transaction, to initiate a “re-issue” for additional charges which may be applied to the guest folio, or to apply charges for damages discovered after the guest checks out. Credit card numbers need only be entered once, eliminating the hassle of initiating the transaction on a point-of-sale terminal, and then transferring the information manually into the reservations system.
Your company is provided with a daily report, making ongoing daily reconciliation a simple process. Transactions generated for the various credit card types are clearly accounted for, as are transactions generated through on-line booking.
 
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